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Who called you from 0280492850 ?

+61 2 8049 2850 POSITIVE COMPANY fixed line Australia, Central East Australia

0280492850 Ratings

  • 98x positive
  • 42x negative
  • 24x neutral

0280492850 Categories

  • 65x Company
  • 39x Call centre
  • 19x Service
  • 13x Scam call
  • 8x Telemarketer
  • 8x Nuisance call
  • 5x Silent call
  • 4x Unsolicited call
  • 2x Robocall
  • 1x Financial services
Phone number 0280492850 has positive rating. We have 164 ratings and 160 reviews for this phone number. Phone number should be fixed line. Possible phone number formats are +61 2 8049 2850, 0061280492850, (02) 8049 2850, (02)80492850, +61280492850, tel:+61-2-8049-2850, +61 280492850, 280492850, 0280492850

0280492850 Reviews page 2

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Thank you for information! So far we have collected 160 review(s) for this number - check them under the form. Hopefully they will help you. You can also contribute anytime when you get some info useful for others. Thank you.
50 months ago

Optus (Company) reported by


Confirming a problem I had was fixed!
50 months ago

Follow up on a technical issue I had with NBN cable (Call centre) reported by


51 months ago

Optus (Company) reported by


This was a follow up call regarding an outage however they have called me at 940pm in a Friday night which is too late for this type of call
51 months ago

Seemed legitimate but I messaged optus after was told its a scam (Telemarketer) reported by


Answered the call - I has just updated my plan online - the guy was confirming the update and tried to sell me a watch, After the call I looked up the number and saw the below reviews, I messaged optus and they advised it was a scam call, no one had contacted me from optus. Didn't give this guy any details so not sure what type of scam they are running
51 months ago

Expected call from optus.activated new sim,lady said shel call ba (Call centre) reported by


Return call from optus.i activated new sim,and service died and she said she'll call me after I put new sim in. Not scam for me..
51 months ago

Company reported by


Optus
52 months ago

Telemarketer reported by


l am only going by the people's answers . l messaged Optus then got this phone call but l do not know if it really is Optus. so l will take the word of other people saying its a scam.
52 months ago

This is not actually Optus but a scam caller claiming to be from (Scam call) reported by


This is not actually from the legit company optus but a scam using optus as the 'company' to get call backs. As a employee of optus, I called our customer care to verify this as I had also just received this call. The team member checked the number for me and verified it is not from Optus itself. Make sure when answering phone calls your never give put any information regarding yourself or family/friends and when in doubt call the actual company back and not the number the scam provided you with.
54 months ago

Left voicemail stating they were Optus, sounded like scam (Unsolicited call) reported by


Left voicemail saying they were Optus and it was in regards to getting a new SIM card. Have not been in contact with Optus and don’t have an account in my
54 months ago

Call centre reported by


Optus customers support call centre following up on my complaint of slow NBN Internet connection
54 months ago

Optus - Support Case Manager (Company) reported by


This was a legitimate & expected call from Optus Support's Case Manager / representative regarding an NBN Connectivity issue I had been experiencing. Unfortunately the Hiya Smart Call feature on my phone erroneously labelled the call as "SMARTFITZ" ... not sure what that's all about.
1

SMARTFITZ

Im Sorry, i own SMARTFITZ, and i'm nothing to do with NBN. Its a scam.. Im a Towbar Fitter.
55 months ago

Company reported by


Optus company
55 months ago

Optus (Company) reported by


Optus. The most abysmal customer service ever. There was absolutely no need for this incoming call.
56 months ago

Optus Case Manager (Service) reported by


56 months ago

Nuisance call reported by


told them to stop calling me as they have the wrong phone number
56 months ago

Optus case manager landline. (Call centre) reported by


56 months ago

Nuisance call reported by


unable to confirm as the number is listed but it's a cold call using Optus resources. she said it was about my phone upgrade. I asked what the purpose of the call was as I had completed an upgrade and was told it could not be revealed without my DOB. I said no. asked her what her DOB was she chuckled said she could give me a number to call back I said that would no be helpful and again what was the reason for the call as my order was placed. it may have been genuine but it seemed like a scam. I hung up. I don't know what the celler could have needed from me.
57 months ago

Optus Call Centre (Company) reported by


Submitted a request to migrate to NBN and received a call from this number within 30 minutes of submitting the order. Caller did require identification details but was able to confirm that I was an existing customer migrating to Optus. Asked simple questions about whether I wanted additional services, which I refused and the customer service rep advised that they will process the order. Legitimate
58 months ago

Optus (Company) reported by


Called to confirm a new phone plan order.
58 months ago

Optus (Company) reported by


Called to confirm my mobile phone order.
58 months ago

Company reported by


Optus tech
58 months ago

Optus (Company) reported by


I rang Optus and I wanted to order a replaclacement Fetch remote. $30 and they wanted details to run a credit check for that asking what my phone number was when it is with them. Felt all scammy and I said no then these guys called and didn't leave a message No idea if the remote is going to arrive
59 months ago

Optus connection team (Company) reported by


Making sure my connection was good but u had already been connected for months so I was sus of it and left the call asap
59 months ago

ID questions (Call centre) reported by


It turns out this is Optus finalising a contract renewal but all the onus is on you to provide answers to questions that a scammer would ask and they refused to answer any of my questions. After finally agreeing to give my date of birth, under protest, and then confirm my phone number, I hung up when she wanted my driver's licence or passport number. After doing some checking I have found it to be a true Optus call centre but when we are daily seeing people being scammed and told not to give information over the phone to people we don't know, can they not find a better way to do this!
1

Ross

Totally agree with this comment, such a clunky experience and hard to decipher whether a scam or not. It is indeed legit but a bad experience all round. Double handling data you've already supplied, indian call centre, noisy background. Bad ordering experience.
59 months ago

Company reported by


Optus, Mobile phone operator, Confirmation of online order
59 months ago

optus (Service) reported by


optus calling me about phone order
59 months ago

Company reported by


optus help line
62 months ago

"Optus" NBN (Telemarketer) reported by


Got a call 15 minutes after placing an online order for NBN so i thought it was fine to answer the confirmation questions. But then he asked about a few more details and i said that they should have that as i am an exisitng customer. He could not even verify that i was an existing cable customer transferring to NBN, not a new customer. Then he started asking credit check questions so i got suspicious and quite angry at them and hung up. Rang Optus directly and they had no record of the call and no one knew whether they used an external agency/ call centre to conduct NBN signup calls. I hope it is legitimate - i didnt give any CC details or anything too personal but its either dodgy (perhaps unlikely given that it was a direct follow up to an online order) or one part of Optus having no idea what the others are doing, which is quite feasible!
63 months ago

NBN OPTUS (Service) reported by


This is a legitimate call. As I contacted Optus and asked them to have someone contact me regarding my NBN and Optus complaint. I asked the caller to identify what my complaint was to check the call was legitimate and she was able to tell me what it was about and when I lodged my complaint...she then sorted it out for me.
63 months ago

Optus calling about NBN switch (Company) reported by


I can understand peoples concern as hard to verify caller. The call actually came through day after I requested a switch to the nbn with Optus. I gave ID info after checking on this site. All these combined gave be confidence to continue the call. Received a text and email from Optus within seconds of completing call. Legitimate caller but would not have answered if they were not my internet service provider.

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